This Privacy Policy governs your use of HYKE Technologies Inc.’s (“HYKE,” “we,” “our,” or “us”) websites, web applications, mobile applications, plugins, add-ons, and other interactive services, products, and platforms (collectively, the “Products”) that are owned, controlled, and operated by HYKE and its affiliated entities, under common control with HYKE. This Privacy Policy applies regardless of the method of access (including, but not limited to, personal computers, mobile devices, and other digital mediums, collectively referred to as “Devices”). It includes interactive features such as mobile sites, widgets, and protocols associated with or integrated into the Products. It specifically addresses only those Products that explicitly display this Privacy Policy.

The purpose of this Privacy Policy is to inform you, as a user of the Products (“HYKERs”), about the information we may collect through your use of the Products, the methods by which we collect it, our practices for using that information, the circumstances under which we may share it, and other critical details relevant to your data and privacy rights.

Key Terms

• Personal Information: Any information that can be used to identify an individual, including but not limited to name, email address, and phone number.
• Products: Refers to all services, applications, and websites operated by HYKE Technologies Inc.
• Cookies: Small files are placed on your device to collect information about your use of the products.

Consent to Data Collection

By using our Products, you explicitly consent to the collection, storage, and processing of your personal information in accordance with this Privacy Policy. You can withdraw your consent at any time by contacting us through the 'Contact Us' feature.

What Types of Information Do the Products Collect?

Information You Provide to Us

You have the option to provide information about yourself, although choosing not to may limit your access to certain features within the Products. We may request various categories of information from you, including:

1. Personal Information: Information that can directly identify you, such as your name, email address, payment details, phone number, and physical address.
2. Demographic Information: Information like gender, age, postal code, or other similar data.
3. Account and Access Information: Username, password, HYKE account numbers, and invoice numbers.
4. Interests and Website Details: Information about your interests and personal or business website address.
5. Communication Preferences: Your preferences for communications, such as newsletters you would like to receive.
6. Search Queries: Search inputs you enter on the Products.
7. Payment and Identity Verification: For certain services or transactions, we may collect identity verification data, such as credit card numbers, social insurance numbers, or similar identifiers.
8. Community Contributions: Content you post in discussion forums or other interactive areas.
9. Correspondence: Any communications you send to us.
10. Offline Data: Information we collect from you offline, such as through facsimile, mail, or in person.

When you interact with us, we collect this information through various forms on the Products, via email, through mobile devices, or other technologies. If you choose to send a communication from the Products to someone else, the information you provide (including the recipient’s name, email address, or phone number) may be used to facilitate the communication and for marketing purposes, in line with this Privacy Policy.

Information About You from Other Sources

Where permitted by applicable law, we may gather information about you from sources beyond your direct interactions with the Products and add it to the information you provide. For example, we may obtain information collected during phone conversations through interactive applications (including mobile devices, third-party services, and embedded media players), co-branded partners, and publicly or commercially available sources such as data aggregators or public databases.

Please note that any information we collect about you may be combined to enhance our communications with you and to develop valuable, personalized Products, content, campaigns, and services. This Privacy Policy does not cover the privacy practices of third parties, including those that may disclose information to us. If we combine information from other sources with personal information collected directly through the Products, this Privacy Policy will govern how we use and protect that combined information unless otherwise specified.

The following are examples of information we may collect from external sources:

• Contact Details: Name, postal address, and telephone number.
• Demographic Data: Age, gender, and other similar information.
• Third-Party Service Information: If you access our products through third-party services (e.g., Facebook, Google, Twitter), we may collect information that is available from these services, including your username and other relevant data.
• Interests and Purchase Behavior: Information about your preferences and purchasing patterns.
• Publicly Available Data: Publicly observable information, such as activities on blogs, social media, or other online or offline activities.
• Navigation Data: Data related to your visits to the Products, such as pages viewed and ads clicked.

Other Information Collected When You Visit the Products

In addition to personal information you choose to provide, we and our third-party service providers may use various technologies to automatically or passively collect information about your interactions with the Products whenever you visit. This “Products Usage Information” may include:

• Device Information: Your Internet Protocol (IP) address, browser type, operating system, device identifiers (such as mobile device ID numbers), and physical location (where permitted by law).
• Activity Data: The pages and advertisements you view, links you click, search queries, Products visited before and after interacting with the Products, content interactions (e.g., type of content viewed), and details of interactions with email messages (such as whether messages are opened or links are clicked).
• Performance Data: Bandwidth speed, details about installed software or apps on your devices, and standard server log information.

This information may be used to enhance and improve the Products and may be non-identifying or associated with you. If associated with you, this information will be treated as personal information and protected accordingly. Collection methods may include:

1. Anonymous Information: We may use third-party software to gather anonymous usage information, such as the number and frequency of visits, page views, and referrer data. This information is anonymous and helps us understand general usage patterns, not individual identities.
2. Cookies: Cookies are small data files stored on your device, allowing us to enhance functionality and personalize your experience. Cookies may be used to track usage, remember login details, and store preferences. While we do not store personally identifiable information (PII) in cookies, we may link cookies to information we collect. You can disable cookies through browser settings, but some Product features may be impacted.
3. Web Beacons: Also known as “clear GIFs” or “1×1 GIFs,” these small graphics or codes on web pages and emails track activity and engagement. We may use web beacons to monitor navigation, measure email interactions, and assess the visibility of certain links and content.
4. Mobile Device Identifiers: Certain mobile providers assign unique identifiers to devices, and we or our third-party partners may collect this information when you use the Products on mobile. Certain services may also require mobile phone numbers, which may be associated with your device. Depending on your mobile provider, we may also receive information about the physical location of your device.
5. Embedded Scripts: Embedded scripts are temporary programming codes that gather information about your interactions, such as clicked links, and are only active during your session. Once you leave the Products, these scripts are deactivated or removed.
6. IP Addresses: An IP address is automatically assigned to your device when connected to the internet. Our servers may log IP addresses for system management, internal analysis, and reporting. This data helps with aggregated statistics and audit purposes without identifying individual users.

These technologies enable us to improve your experience, enhance security, and offer personalized content. Please note, however, that some of these data collection methods are managed by third parties whose practices are not covered by this Privacy Policy.

Information You Disclose Publicly

When you voluntarily share information or create a public profile as part of our community features—such as forums, chat rooms, or other public communication spaces (collectively, “Forums”)—or submit comments, photos, text, or other content (“User-Generated Content”), that information may be published publicly online or offline. This includes possible distribution through various media formats (such, on-air broadcasts, CDs, DVDs, wireless transmission, or future technologies). We may also publish your name, voice, likeness, or other personal information alongside or in connection with this content. Additionally, we may use your content or excerpts of it for advertising, marketing, publicity, and promotional purposes.

Please note that any personal information you choose to share in a public Forum is accessible to the public, and we cannot guarantee the security or privacy of such information. Publicly shared information may also lead to unsolicited messages from third parties. We encourage you to exercise caution when disclosing personal information in any public Forum.

Your use of any Forum and submission of User-Generated Content is governed by our Terms of Service. Note that the terms outlined here do not apply to User-Generated Content unless otherwise specified in our Terms of Service or in a separate agreement between you and HYKE (“Contract”). In such cases, the terms of the Contract will govern.

How Does HYKE Use the Information Collected?

HYKE uses your information, including payment and identity verification details like credit card numbers, HYKE account information, contact numbers, and national identifiers, only as needed to complete specific transactions, fulfill services (such as payments or prize awards in contests), or as required by law. We use other collected information to:

• Fulfill your requests for Products, Devices, services, and information, including sending electronic newsletters, authorizing purchases, and completing requested transactions;
• Enable your participation in features such as surveys, polls, sweepstakes, and forums;
• Provide electronic newsletters, information, special offers, and promotional materials on behalf of HYKE, our affiliates, and third parties, as permitted by law;
• Analyze Product usage and visitor data to enhance our offerings and, in compliance with our data-sharing policies, to create anonymous or aggregated statistics to aid third-party development of Devices and services;
• Personalize the content displayed to you on the Products;
• Deliver advertising tailored to your interests;
• Prevent potentially illegal or prohibited activities; and
• Fulfill any other purpose disclosed to you at the time of collection or based on your consent.

How Does HYKE Share the Information?

HYKE is dedicated to maintaining your trust and aims to ensure transparency regarding when and with whom we may share your information. Unless disclosed otherwise when you provide your information, we may share your information in the following ways:

• With Your Consent: With your explicit consent, we may share your contact information with third-party business partners. For instance, we may provide access to complimentary services if you consent to share your details with third parties, who may contact you about related products and services.
• Authorized Third Parties Providing Services on Our Behalf: HYKE may employ third-party vendors to perform various services on our behalf. These include customer support, payment processing, email and SMS messaging, suppression, data merging and de-duplication, analytics, marketing, and other data processing functions. These third-party vendors are granted access to your personal information strictly to perform these services and are contractually bound to use your information solely for these purposes.
• Sweepstakes, Contests, and Promotions: From time to time, HYKE may conduct sweepstakes, contests, or other promotions through the Products that may require user registration. If you participate in such promotions, your personal information may be shared with third parties involved in managing and administering the promotion, such as in winner selection, prize fulfillment, and aggregated data analysis. Additionally, by entering these promotions, you may be subject to specific rules (outlined at the time of entry) that may allow the promotion sponsor to use your name, voice, likeness, or other identifiers in connection with promotion-related advertising and marketing unless otherwise prohibited by law.
• Administrative and Legal Purposes: HYKE may share user information to comply with legal obligations and regulatory requests, including responding to subpoenas, court orders, or other legal processes. We may disclose information to governmental authorities as required by law or in the context of investigations. Information may also be shared to enforce our Terms of Service or other policies or to protect any individual's personal safety, rights, property, or security. Additionally, we may use IP addresses or other device identifiers to identify users and work with law enforcement, copyright owners, ISPs, or wireless service providers.
• Other HYKE Entities: We may share collected information within HYKE’s corporate family to offer you information on products and services that may interest you. Sharing within the HYKE family ensures that you receive a unified and enhanced experience across HYKE's offerings.
• Business Transfers: HYKE may share your information within its corporate family and may disclose or transfer information as part of corporate transactions, including mergers, reorganizations, or acquisitions. If HYKE or any of its subsidiaries or affiliates undergoes a significant business change (e.g., sale of assets, merger, restructuring), user information, including personal data, may be transferred as part of that transaction.
• Compliance with Legal Requirements: HYKE may disclose user information, including contact details, to comply with legal obligations such as court orders, subpoenas, law enforcement requests, and other regulatory requirements. This sharing is carried out to ensure that HYKE meets its legal and regulatory responsibilities.
• Protecting HYKE, Products, and Users: HYKE may disclose information to defend the legal rights, interests, and safety of our Products, affiliated entities, and personnel. This may include enforcing agreements, protecting the safety of our users and the public, and fulfilling obligations stated in our Terms of Service.

What Are My Options?

You have the option to enjoy content and features on our Products without sharing personal information directly with us; however, as noted above, some information may be automatically collected or requested to access specific features and services. Our Products include pages where you can edit and update your personal information, adjust your preferences, and manage settings associated with your account.

You can also opt out of marketing and other non-essential communications from any product or service by following the instructions provided within these communications. Please note that if you hold an account with us, we may still send essential account-related communications, such as administrative or service announcements, even if you opt out of marketing emails.

When you update or remove personal information or adjust preferences, some of this information may be retained internally for HYKE’s administrative purposes. Also, any information you’ve shared publicly, such as through blog comments or forum posts, typically cannot be removed from public view.

Let us know if you’d like additional options for managing your preferences!

A Note to Parents Regarding Children's Privacy

Our Products are intended for a general audience, and we do not knowingly collect personal information from children under the age of thirteen (13). If we discover that any information was inadvertently collected from a child under 13, we will promptly delete it. If you are under 13, please do not provide any information to HYKE.

Third-party Content and Links to Other Sites

Our Products may include content, campaigns, offers, or incentives (“Content”) provided by third parties. We may share non-personally identifiable information about users accessing this Content, and third parties may directly collect usage data when you access their Content from our Products. Additionally, our Products may contain links to external sites operated by third parties, which are not under our control. For example, clicking on a banner ad may redirect you to a different site. We are not responsible for the privacy practices of these third-party sites. These sites may set their own cookies, collect data, or request personal information, and they may or may not have their own privacy policies. Before providing any personal information on these linked sites, we encourage you to review their privacy policies.

Consent to Transfer

HYKE is based in Canada, with affiliate offices and partners in various countries. Please note that the information you provide or that we collect through your use of HYKE Products may be gathered in your country and transferred to Canada or other countries in compliance with applicable laws. The privacy and data protection regulations in these other jurisdictions may differ from those in your country of residence. By using any HYKE Products or providing us with your information, you consent to the collection, international transfer, storage, and processing of your data.

Security

We prioritize the protection of your information and have implemented commercially reasonable technical, administrative, and physical measures to safeguard it against loss, misuse, and unauthorized alteration. These measures include, but are not limited to, encryption, access controls, secure servers, and regular security assessments.

However, it is important to acknowledge that while we strive to maintain a high level of security, no data transmission or storage method can be guaranteed to be 100% secure. Therefore, we cannot ensure or warrant the absolute security of any information you transmit to us.

To help you protect your personal information and reduce the risk of identity theft, we recommend reviewing the resources provided by the Canada Trade Commission, which offers guidance on best practices for safeguarding your identity and personal data. Your trust is important to us, and we are dedicated to maintaining the confidentiality and integrity of your information to the best of our ability.

Changes to the Privacy Policy

By using the Products, you acknowledge your agreement to and consent to the terms outlined in this Privacy Policy. HYKE reserves the right to modify this Privacy Policy at any time without prior notice. Any changes will be reflected in a revised Privacy Policy posted on our Products, and such modifications will take effect immediately upon posting.

Your continued use of our Products and/or Services after posting a revised Privacy Policy signifies your binding acceptance of these terms, including any modifications. Therefore, we strongly encourage you to review this Privacy Policy regularly to stay informed about any changes that may impact your rights and responsibilities regarding your personal information.

To ensure you remain aware of our policies, we may also provide additional notifications regarding significant changes through the Products or via email, if applicable. You must check for updates and familiarize yourself with the current Privacy Policy. Your privacy and trust are paramount to us, and we are committed to maintaining transparency regarding how your information is handled.

Questions and Comments

If you have any questions or comments regarding this Privacy Policy, please use the “Contact Us” function (or similar feature) available on our Products. We strive to read every message submitted and do our best to respond. Your feedback is invaluable to us, and we may use your comments to improve our Products. However, please note that not all inquiries will necessarily receive a direct response. Rest assured, any information you provide through the “Contact Us” feature will not be used for marketing purposes unrelated to your inquiry.

For inquiries related to the collection or use of your personal information, concerns about this Privacy Policy, or if you wish to withdraw your consent regarding our use of your data, you may also contact us by mail. Please send your written correspondence to the following address:

Attn: HYKE Technologies Inc., 495 Water Street, St. John’s, NL, Canada, A1E 6B5

When contacting us by mail, please be aware that we may require proof of your identity before granting access to your personally identifiable information. We will respond to requests to access or correct information within 30 days, although it may take longer to fully address your request due to processing times.

Your privacy and trust are paramount to us, and we are committed to addressing your concerns with the utmost attention and care.