This Privacy Policy applies to the websites, web applications, mobile applications, plugins, add-ons, and related digital properties (collectively referred to as the “Products”) that are owned, controlled, and operated by or on behalf of HYKE Technologies Inc. (“HYKE,” “we,” “us,” or “our”) and affiliated entities under common control with HYKE. This Policy applies regardless of how the Products are accessed or used—whether via personal computers, mobile devices, or other platforms (collectively, “Devices”)—and includes any interactive features, protocols, mobile sites, and widgets associated with or made available through the Products or that interact with them and link to this Privacy Policy.

The purpose of this Privacy Policy is to provide you with a clear and comprehensive understanding of the information we may collect through our Products, the methods by which we may collect it, the purposes for which we use it, the parties with whom we may share it, and additional details relevant to your data and privacy rights. This Privacy Policy exclusively governs information collected through the Products and is intended to uphold the highest privacy and data protection standards.

What Types of Information Do the Products Collect?

Information You Provide to Us

Providing information is entirely your choice; however, certain information may be essential for accessing and utilizing specific features of our Products designed for business partnerships. We may collect the following categories of information from our business partners:

1. Business Contact Information: Professional or corporate details that could identify you as a representative of your business, including your name, position, business email address, phone number, and office location.
2. Company and Account Information: Information about your business or organization, such as your HYKE business account details, tax identification numbers, invoice numbers, and other identifiers related to transactions with us.
3. Payment and Financial Information: In cases where transactions or invoicing are required, we may collect payment-related information, including business credit card details, bank account information, and transaction history necessary for billing and verification purposes.
4. Communication and Preferences: Information about your communication preferences, such as newsletters or product updates you would like to receive, as well as preferences related to your business’s use of our Products.
5. Business Activity and Usage Data: Data related to your activity and engagement with our Products, including any search queries, reports generated, or service requests.
6. Verification and Compliance Information: In certain instances, we may require documentation for compliance or verification purposes, including tax documents, business licenses, and other credentials necessary to establish or maintain a business relationship.
7. User-Generated Content: Information you provide within our business community, such as participation in discussion boards, forums, or feedback provided on our Products.
8. Correspondence and Communications: Copies of any correspondence you send to us, including support requests, partnership inquiries, or other business communications.
9. Referral Information: If you choose to refer our Products to other business contacts, any information you provide (such as the contact’s name, business email, and phone number) may be used to complete the referral process and, as applicable, for marketing purposes, consistent with applicable laws.

When you engage with us, we may collect this information through various forms and interfaces on our products and through emails, phone calls, or other technologies. This Privacy Policy aims to uphold a high standard of privacy and security for all data collected in our business partnerships.

Information About You From Other Sources

In compliance with applicable laws, we may collect information about you from various external sources and integrate it with the information you provide to us through our Products. For instance, we may obtain data collected during phone conversations and interactions through mobile devices, third-party services, or embedded applications. We may also gather information from co-branded partners and platforms (such as our pages on social media sites like Facebook) and from publicly available resources, including data aggregators and public databases.

It’s important to note that any information we collect may be combined to enhance our understanding of your needs and preferences. This allows us to tailor our communications and develop more valuable products, campaigns, content, and services across our Products. However, this Privacy Policy does not govern the practices of third parties, including those that may provide information to HYKE. If we merge information from external sources with personal information collected through our Products, we will apply this Privacy Policy to any personal information received unless otherwise disclosed.

Examples of information we may collect from other sources include:

• Contact Information: Your name, business postal address, and telephone number.
• Demographic Data: Information related to your business profile, such as industry type and company size.
• Third-Party Service Data: If you access third-party services (e.g., Facebook, Google, or Twitter) through our Products, we may collect your username, password, and any other information available about you from those services.
• Interests and Behavior: Insights into your interests, purchasing behaviours, and engagement patterns with our Products.
• Publicly Available Data: Information derived from your publicly observable activities on blogs, videos, and other online or offline platforms.
• Navigation and Interaction Data: Information regarding the products you visit, including advertisements viewed or interacted with, helps us understand user engagement.

This comprehensive approach allows us to improve our offerings and deliver more personalized experiences while maintaining your privacy and data security.

Other Information Collected When You Visit the Products

In addition to the personal information you voluntarily provide, we and our third-party service providers may utilize various technologies to automatically or passively collect specific usage information whenever you interact with the Products. This information may include your Internet Protocol (IP) address, browser type, operating system, the pages served, timestamps, and navigation patterns, including the Products you accessed before and after visiting our Products. Other information may encompass the web pages and advertisements you view and the links you click or tap within the Products, as well as unique identifiers, including mobile device identification numbers, which may be used to ascertain the physical location of such devices in compliance with applicable law.

We may also collect information through cookies, web beacons, and other tracking technologies regarding your interactions with content and email communications, such as the types of content viewed and whether email messages were opened or forwarded. Additionally, upon request, we may gather data related to your bandwidth speed, information about software programs or applications installed on your devices, and standard server log information. The usage information collected through these passive methods may either be non-identifying or linked to your personal information. Should any collected information be associated with you, it will be treated as personal information and handled in accordance with this Privacy Policy.

The following methods may be used to collect this information:

1. Anonymous Information: When you visit the Products, we may employ third-party software to gather usage data anonymously. This information provides insights into how visitors navigate and utilize the Products, including the number of visitors to each page and their duration of stay. We may collect anonymous details such as browser type, referrer data (the page visited prior to accessing our Products), and IP addresses.
2. Cookies: Cookies are information files that our Products may place on your computer, mobile device, or any electronic device used to access the Products. We may use cookies for various purposes, including tracking usage patterns, managing polls and sweepstakes to prevent multiple registrations, and storing registration and personalization information (e.g., your username and password). While we do not store any personally identifiable information (PII) in cookies, we may link cookie data to any information we collect. You can disable cookies through your browser settings; however, please note that certain features of the Products may not function properly or may operate with reduced efficiency if cookies are disabled. We recommend consulting your browser’s provider or manufacturer for guidance on disabling cookies.
3. Web Beacons: We may include small graphic images or programming code known as web beacons (also referred to as “1×1 GIFs” or “clear GIFs”) on our web pages and within email communications. Although web beacons may be invisible, they serve various purposes, such as counting visitors to the Products, monitoring user navigation, and assessing the effectiveness of email campaigns by tracking how many emails were opened and how many links were clicked.
4. Mobile Device Identifiers: We or our third-party service providers may receive unique mobile device identification information when accessing the Products through mobile devices. Certain features of the Products may require the collection of mobile phone numbers, which may be linked to mobile device identification data. Additionally, some mobile service providers can determine the physical location of devices using their services, and we may receive such location information, depending on the provider.
5. Embedded Scripts: An embedded script is a piece of programming code designed to collect information about your interactions with the Products, such as which links you click. This code is temporarily downloaded from our web server or that of a third-party service provider and remains active only while you are connected to the Products; it is subsequently deactivated or deleted.
6. IP Addresses: An IP address is assigned to your computer or network while you are online. Our servers log the IP addresses of visitors who request pages from our Products for various internal purposes, including system administration, reporting aggregate information to business partners, or auditing the number of visits to specific pages on our Products.

By employing these practices, we aim to gather essential usage information while safeguarding your privacy and ensuring compliance with applicable laws and regulations. We are committed to protecting your personal information and ensuring that your interactions with our Products are secure and confidential.

Information You Disclose Publicly

When you voluntarily provide information or create a public profile while participating in our community features, such as forums, chat rooms, or other forms of public communication and interaction (“Forums”), or when you submit comments, photographs, text, or other content to us (“User Generated Content”), be aware that such information may be published online or offline. This includes but is not limited to distribution via traditional media (e.g., on-air broadcasts, CDs, DVDs) and digital formats, as well as through wireless transmission of soft copies or any other media or format that currently exists or may be developed in the future.

By participating in Forums or submitting User Generated Content, you acknowledge that we may publish your name, voice, likeness, and other personal information in connection with the published content. Additionally, we may utilize this content or excerpts from it for advertising, marketing, publicity, and promotional activities.

Please note that we cannot guarantee security when you share personal information in a public forum. Once disclosed, it becomes publicly available, and you may receive unsolicited messages from other parties. Therefore, we strongly advise exercising caution when sharing personal information in these settings.

Your participation in any Forum and the submission of any User Generated Content are subject to our Terms of Service. Please understand that the provisions of this paragraph do not apply to User Generated Content, except as may be outlined in our Terms of Service or in any offline contract you enter into with HYKE (“Contract”). In such cases, the terms of this section shall always remain subject to the conditions set forth in the Contract.

Being mindful of what you share can help us protect your privacy and ensure a safer community experience.

How Does HYKE Use the Information It Collects Pursuant to this Privacy Policy?

HYKE is committed to using your information responsibly and transparently. We utilize payment and identity verification information you provide, such as credit card numbers, HYKE account numbers, contract numbers, invoices, and national identifiers, strictly as necessary to complete transactions or fulfill services (e.g., processing payments for products or services or awarding prizes in contests), or as otherwise required by law.

In addition to payment and identity verification information, we generally use other information we collect about you to:

1. Fulfill Requests: Process your requests for Products, services, and information, including sending electronic newsletters, authorizing purchases, and completing transactions you have initiated.
2. Engagement Features: Enable participation in features such as surveys, polls, sweepstakes, and message boards.
3. Communications: Provide you with electronic newsletters, information, special offers, and promotional materials on behalf of the Products, our corporate affiliates, and third parties in compliance with applicable laws.
4. Analytics and Improvement: Analyze the Products and visitor information usage to understand and enhance our service offerings. This includes producing anonymous or aggregated data and statistics that may assist third parties in developing their own products and services in accordance with our sharing policies outlined below.
5. Personalization: Customize the content you see when you visit the Products to enhance your experience.
6. Targeted Advertising: Develop and provide advertising tailored to your interests.
7. Compliance and Security: Prevent potentially prohibited or illegal activities and ensure compliance with applicable laws.
8. Other Purposes: Utilize your information for any other purposes disclosed at the time of collection or as permitted by your consent.

HYKE is committed to safeguarding your information and using it solely for the purposes outlined above, ensuring that your privacy remains a priority in all our operations.

How Does HYKE Share the Information?

At HYKE, maintaining your trust is our priority, and we want you to fully understand how and when we may share the information we collect about you. Unless disclosed at the time of collection, the following outlines how and with whom we may share your information:

1. With Your Consent: With your permission, we may share your contact information with third-party business partners. For example, some Products may offer complimentary access to related services if you agree to have your information shared with selected third parties, allowing them to contact you about relevant products and services.
2. Authorized Service Providers: HYKE may use third-party vendors to carry out essential services on behalf of the Products. These services may include customer support, credit card processing, email and text message deployment, data analytics, marketing, and data processing. These vendors are permitted to use your personal information solely to perform these functions.
3. Sweepstakes, Contests, and Promotions: From time to time, we may offer promotions, contests, or sweepstakes through the Products, which may require registration. If you choose to enter, your information may be disclosed to third parties who help manage the promotion, such as in selecting winners, fulfilling prizes, or conducting aggregated analysis. By entering a promotion, you agree to the official rules, which may include allowing the sponsors to use your name, voice, or likeness for promotional purposes, subject to applicable law. All terms will be provided when you enter.
4. Administrative and Legal Requirements: We may transfer and disclose user information, including personal information, to third parties if required by law, such as in response to a subpoena or other legal process. This may also include requests from government authorities or disclosures to protect the safety, rights, or property of HYKE, its users, or others. We may use IP addresses or other device identifiers for these purposes, potentially in cooperation with copyright holders, internet providers, or law enforcement, without prior notice to you.
5. Affiliated HYKE Businesses: Information we collect about you may be shared within the HYKE family of Products and with HYKE-affiliated entities to help us provide you with updates and information about products and services that might interest you.
6. Business Transactions: In the event of a corporate transaction, such as a merger, reorganization, acquisition, or asset sale, we may transfer your information to the relevant parties involved. This transfer may include user information to support the continuation or development of our services following the transaction.
7. Compliance with Legal Obligations: We may disclose user information to comply with legal obligations, such as responding to subpoenas, court orders, or other law enforcement requirements, or to fulfill regulatory obligations, where applicable.
8. Protecting HYKE and Our Users: We may disclose user information to safeguard the rights, interests, and safety of HYKE, our affiliates, employees, agents, and contractors, as well as to uphold the security of our users and the public. This includes enforcing our agreements, as outlined in our Terms of Service.

HYKE is committed to transparency and protecting your information throughout all information-sharing activities.

What Are My Options?

You have control over the information you choose to share with HYKE and can enjoy content and features on the Products without directly providing personal information. However, certain information may be requested to take full advantage of specific features and services. Here’s how you can manage your options:

1. Editing and Updating Information: You may access and update personal information provided during registration by visiting account settings on the Products. Certain pages allow you to edit or change your preferences, giving you control over what information you share and how you interact with our services.
2. Opting Out of Marketing Communications: If you prefer not to receive marketing communications, you can follow the unsubscribe instructions included in any marketing message you receive. This allows you to manage the communications you get based on your preferences. Please note, however, that opting out of marketing messages will not impact your ability to receive essential service-related announcements related to your account.
3. Account-Related Notifications: For users who maintain an account with the Products, we may send administrative or service announcements related to your account (such as updates to terms or important account information). These account-related notifications are separate from marketing emails and are necessary to manage your account effectively.
4. Retention of Information: When you edit or update your information, please note that any removed data may still be retained internally for administrative purposes. Additionally, if you’ve publicly disclosed information through features like blog posts or forum comments, these communications may remain visible to other users and may not be removable.

Your privacy and preferences matter to us, and we strive to give you control over your experience while using our Products.

A Note to Parents about the Privacy of Children

The Products are general audience platforms, and we do not knowingly collect personal information from children under the age of thirteen (13). If we discover that we have collected any information from a user younger than thirteen, we will promptly delete it. If you are under 13, please do not send any information about yourself to HYKE.

Third-party Content and Links to Other Products

Our Products may contain content and offers provided by third parties. We may share non-personally identifiable information about the number of users accessing a third party’s content, or third parties may directly collect usage information on pages served to your devices. Additionally, our Products may link to other websites or services operated by third parties beyond our control. For instance, clicking on a third-party advertisement may direct you to another website. HYKE is not responsible for any third-party site's privacy practices or policies. Before providing any personal information, please review the linked website's privacy policy.

HYKE does not control or endorse any third-party content, products, or services that may appear within the Products. Accessing third-party sites or providing your information to third parties is at your own risk. HYKE disclaims any responsibility for third-party actions, policies, or content.

Data Retention

HYKE retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you terminate your account or no longer use the Products, we may retain your information for a reasonable period to meet our legal obligations, resolve disputes, and enforce our agreements.

Consent to Transfer

HYKE operates from Canada, with affiliates and partners globally. By using HYKE Products and providing us with information, you consent to the collection, international transfer, storage, and processing of your information in accordance with applicable law, even if your country’s privacy protections differ.

Security

We prioritize the security of your information and have implemented technical, administrative, and physical safeguards to protect it from unauthorized access or misuse. However, no transmission or storage system is completely secure. We recommend consulting resources like the Canada Trade Commission website for further identity protection tips.

Limitation of Liability for Security Breaches

Despite our efforts to secure your information, no method of transmission or storage is completely secure. By using the Products, you acknowledge and accept that HYKE cannot guarantee absolute security, and you assume the risk for any potential loss or unauthorized access to your data.

Changes to the Privacy Policy

By using our Products, you agree to the terms of this Privacy Policy. HYKE may update this policy without prior notice by posting changes to our products. Your continued use of our Products indicates acceptance of these changes. Please review this Privacy Policy regularly to stay informed.

User Responsibility and Compliance

Users are responsible for ensuring that they comply with all applicable terms, conditions, and policies. HYKE reserves the right to enforce compliance, and any misuse of the Products or failure to comply with policies may lead to suspension or termination of services and potential legal action.

Indemnification

You agree to indemnify, defend, and hold harmless HYKE and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from or related to your use or misuse of the Products, violation of this Privacy Policy, or infringement of any third-party rights.

Governing Law and Dispute Resolution

This Privacy Policy and any disputes arising from or relating to it or the Products shall be governed by and construed in accordance with the laws of Newfoundland and Labrador, Canada, without regard to its conflict of law principles. By using the Products, you agree that any legal action or proceeding related to this Privacy Policy shall be brought exclusively in the provincial courts of Newfoundland and Labrador. You consent to the jurisdiction and venue of these courts and waive any objections related to the inconvenience of the forum.

Questions and Comments

For questions about this Privacy Policy, please use our Products' “Contact Us” feature. We make every effort to review and respond to messages, though a response may not be guaranteed. We may also keep your comments to improve our Products. For questions or requests related to your personal information or to submit feedback by mail, please send a letter to the following address. HYKE may request proof of identity before processing certain requests, and we aim to respond within 30 days.

Attn: General Counsel

HYKE Technologies Inc., 495 Water Street, St. John’s, NL, Canada, A1E 6B5